We are Thermavein Limited, we are a data controller. Our registered office address is: Victoria House, 29 Victoria Road, Horwich, Bolton, BL6 5NA, United Kingdom and our company registration number: 08033780.
WHAT INFORMATION WE COLLECT AND HOW WE USE IT
All visitors to the website
When you visit www.thermavein.com we use a third party service, Google Analytics to collect standard internet data about how you interact with our website. We collect this information to help us understand what visitors are looking for and to help us to keep the website content relevant.
This information is gathered in a way which does not attempt to identify individuals.
When you make a purchase from the Thermavein website we ask you for your contact details. We use this information to process your order, to provide post-sales support and for sales analysis purposes. The legal bases we use to process your data in this way are: contract (in order to fulfill our contract with you) and legitimate interest (in understanding and running our business).
If you agree to join our mailing list we may transfer your contact details to a 3rd party service in order to send electronic communications or post. We rely on your consent to send you marketing communications. You can unsubscribe from our mailing list at any time either contacting us via the contact details shown below under ‘How to Contact Us’.
When you make a purchase from Thermavein we pass your name, postal and email addresses to WorldPay who handle payment on our behalf. We do not receive or store any card payment information. We pass your personal data to WorldPay in order to perform our contract with you (in taking payment for the products you have ordered). WorldPay may need to transfer some information outside the EU area for the purposes of credit card validation and authentication.
Additionally, in order to deliver your goods to you, Thermavein work with a number of delivery partners with whom we share limited information in order to ensure delivery of your goods.
You have statutory rights relating to any of your personal data that we hold. Find out more at the ICO website here.
HOW TO CONTACT US
The Data Protection Officer, Thermavein Limited, Victoria House, 29 Victoria Road, Horwich, Bolton, BL6 5NA, United Kingdom.
ACCESS TO YOUR PERSONAL DATA
If you created an account when you made a purchase on thermavein.com, you can view and update your personal details directly from our website. You have the right to request a copy of any personal data we hold about you. Please send any such requests by email or post at the address above.
LINKS TO OTHER WEBSITES